ESO Solutions

Frequently Asked Questions

What is NEMSIS?
NEMSIS, the National Emergency Medical Services Information System, is a national effort to standardize the data collected by EMS agencies. NEMSIS is the national repository that will be used to potentially store EMS data from every state in the nation. Since the 1970s, the need for EMS information systems and databases has been well-established, and many statewide data systems have been created. However, these EMS systems vary in their ability to collect patient and systems data and to allow analysis at a local, state and national level. For this reason, the NEMSIS project was developed to help states collect more standardized elements and eventually submit the data to a national EMS database. Visit www.nemsis.org for more information.

What if updates are made to NEMSIS?
ESO Solutions will continue to meet NEMSIS requirements and provide any necessary updates at no cost to our customers.

How do I get my data to the state?
ESO Solutions automatically collects state-required data as personnel enter their reports, and then submits it to the state electronically for you.

Why should I choose ESO Solutions?
ESO Solutions brings together industry leaders in EMS, software design and information technology to create Electronic Patient Care Reporting, Quality Management, Hospital Data Exchange, and other software solutions for public and private emergency medical services (EMS) and Fire organizations nationwide. Because we come from the EMS field ourselves, we understand—and believe in—our customers’ mission.

How do we see reports? Are we able to run pre-built and ad hoc reports?
ESO Solutions provides both pre-built and ad hoc reports to facilitate access to your critical data. The ESO Reporting system lets you automatically email reports to individuals or groups of users.

Who owns the data?
By contract, you own the data.

Is the system HIPAA compliant?
Yes. Your data is collected and stored in a manner that exceeds HIPAA requirements.

Can I attach photos, audio files and other documents to the records?
Yes. Our system allows for the upload of virtually all types of files.