ESO’s industry-leading Quality Management (QM) application enables administrators to manage their operation like never before, allowing them to oversee operational, clinical and financial processes in parallel from one easy-to-use application.
Improved Quality of Care
ESO’s Clinical Review and Outcomes modules provide powerful tools to review the quality of care provided by your agency. Features include:
- Customizable and searchable reviews based on a wide set of parameters
- Internal messaging tool to communicate feedback to providers
- Clinical feedback tracking
- Ability to manage hospital outcome information
- Internal messaging system
- Quick click-through access to patient care records
- At-a-glance billing status updates
- No more spreadsheets or time-consuming processes
- Ability to review a larger percentage of calls by using the peer review features
- One system to access for data and reporting
- Ability to have multiple reviews working in parallel without holding up billing
- Cardiac Arrest, STEMI, Stroke, and other patient type tracking from a single interface
End-to-End Review Management
ESO’s Documentation Review module provides agencies with an end-to-end solution for the billing process. Managers are able to provide feedback instantly, allowing providers to make changes to call documentation on-the-fly.
Better Bottom Line
Whether you bill in-house or utilize a billing company to manage collections, ESO’s Billing Review module facilitates communication between billing staff and operations.
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