ESO Quality Management

Your Comprehensive Quality Management Solution.

ESO’s industry-leading Quality Management (QM) application enables administrators to manage their operation like never before, allowing them to oversee operational, clinical and financial processes in parallel from one easy-to-use application.
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Quality Management Landing Page

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Improved Quality of Care.

ESO’s Clinical Review and Outcomes modules provide powerful tools to review the quality of care provided by your agency. Features include:

  • Customizable and searchable reviews based on a wide set of parameters
  • Internal messaging tool to communicate feedback to providers
  • Clinical feedback tracking
  • Ability to manage hospital outcome information
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      Quality Management Clinical Review

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      Better Bottom Line.

      ESO’s Documentation Review module provides agencies with an end-to-end solution for the billing process. Managers are able to provide feedback instantly, allowing providers to make changes to call documentation on-the-fly.
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      Quality Management Documentation Review

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      Whether you bill in-house or utilize a billing company to manage collections, ESO’s Billing Review module facilitates communication between billing staff and operations. Features include:
      • Internal messaging system
      • Quick click-through access to patient care records
      • At-a-glance billing status updates

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      Quality Management Billing Review

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      End-to-End Review Management.

      Built-in features make the ESO QM application easy to learn and easy to use. Advantages include:

      • No more spreadsheets or time-consuming processes
      • Ability to review a larger percentage of calls by using the peer review features
      • One system to access for data and reporting
      • Ability to have multiple reviews working in parallel without holding up billing
      • Cardiac Arrest, STEMI, Stroke, and other patient type tracking from a single interface