ESO Solutions

Quality Management Made Easy.

ESO Pro™ Quality Management. Improved clinical care and documentation.

The ESO Pro™ Quality Management Module adds additional QA and administrative capabilities to our application by:

• Providing tools for designated parties to approve, evaluate, and rate documented records
• Offering a means to give real-time feedback to providers as well as clinical performance reviews
• Facilitating online collaboration with other members of the QA/QI team
• Providing an easy way for administrators to send positive feedback, document errors, or request that information be added to an appended narrative

The provider can then respond back to each message, continuing the process until such time as the patient care record is finally “approved.”



The ability to retrospectively review calls based on personnel, clinical impression, and interventions will lead to improved clinical care. The module is comprised of four sections:

• Documentation Review
• Call Review
• Quality Assurance (QA)
• Outcome Reporting