ESO Solutions

Frequently Asked Questions

What is NEMSIS?
NEMSIS, the National Emergency Medical Services Information System, is a national effort to standardize the data collected by EMS agencies. NEMSIS is the national repository that will be used to potentially store EMS data from every state in the nation. Since the 1970s, the need for EMS information systems and databases has been well-established, and many statewide data systems have been created. However, these EMS systems vary in their ability to collect patient and systems data and to allow analysis at a local, state and national level. For this reason, the NEMSIS project was developed to help states collect more standardized elements and eventually submit the data to a national EMS database. Visit www.nemsis.org for more information.

What if updates are made to NEMSIS?
ESO Solutions will continue to meet NEMSIS requirements and provide any necessary updates at no cost to our customers.

How do I get my data to the state?
ESO Solutions automatically collects state-required data as personnel enter their reports, and then submits it to the state electronically for you.

Why should I choose ESO Solutions?
ESO Solutions is dedicated solely to providing our EMS and Fire clients with quality software products and services that are dynamic and affordable. Our system is recognized as one the most intuitive applications on the market. We offer unlimited access, free updates, and no service agreements, all for one low fee.

How do we see reports? Are we able to run pre-built and “ad-hoc” reports?
ESO Solutions provides both pre-built and ad-hoc reports to facilitate access to your critical data. Our reporting system is capable of automatically emailing the reports to individuals or groups of users.

Who owns the data?
By contract, you own the data. We recommend a local backup of your data.

Is the system HIPAA compliant?
Yes. The security of your data is collected and stored in a manner that exceeds HIPAA requirements.

Can I attach photos, audio files, and other documents to the records?
Yes. Our system allows for the upload of virtually all types of files.